Digierection is entitled to serve its clients with dedication, convenient and quality as this is the vision we are trying to introduce to the industry. Our relationship with each of our clients is like a two way street that require sheer communication and a wide closure with certain terms of services that we have represented below.
Terms of Cancellation
We at Digierection believe that expediency is a vital part of quality services and hence we allow you to proceed with the cancellation process if needed. Here is what crucial aspects we include in our terms of cancellations :
- A cancellation request will fall under the category of consideration only if you request to cancel at least within 12 hours of placing your order. You must make sure that you ask for cancellation before the order has reached to the phase of execution by the vendors or the team itself. Also, you are suggested to contact the support team in case of any communication errors.
- There are certain services that we place on the basis of same day delivery. Any such cancellations shall not be entertained or executed.
- Digierection offers an extensive range of packages for all services including offers on selective occasions or any other condition regarding the requirement of our clients. Such orders will not be considered for cancellation. As a more elaborating statement, the orders obtained during special days like Diwali, Christmas, New Year or month ends will not be applicable for cancellation.
- Even if you request for order cancellation within the said duration of 12 hours, money that you have already paid will not be returned back. On the contrary, that amount can be adjusted on a future order that you will place within the next 90 days.
- Digierection does not hold the liability of errors or deficiency caused by any third party such as server, hosting, content writing etc. We expect you to consider the efforts that Digierection will put while coordinating with any of them to deliver your services and pay for it as per the standard pricing of the company.
- Customer satisfaction is one of the assets that we thrive to achieve while catering our clients with high quality services. In case, you feel that the order delivered to you doesn’t match your expectation or as shown on the website; you must inform this to our customer support as soon as possible. We request you to bring this to our notice within 24 hours of order receiving. Our support team will take an overview of your complaint and ensure to take an appropriate action shortly.
- We don’t promise to refund all your money on the cancellation of a service or an order placed with us. It might be a case of consideration, if you are not satisfied with the services delivered to you. In such situation, we request you to get in touch with our support team so they can help you with your issue as soon as possible.
- We have customized our SEO service packages in such a manner that our clients will get to review the accurate growth of their project while paying for the service. Keeping all these aspects aside, digital marketing companies including Digierection can’t provide the complete guarantee of SEO results including Google analytics, traffic, sales, ranking etc. With the payment for a given project, you agree to be satisfied with the services offered by our company.
- Our money-back policy and terms will be different if you choose an SEO plan with guaranteed money back. In that case, there will be an individual agreement for the same and several other conditions will also be included and will be notified to you accordingly.
Terms of Refund
A long-term professional relationship can be built on the strength of clear communication and immense closure. When it comes to refunding the paid money on orders, Digierection has some terms of refund that are mentioned here :
